I ordered a bouquet for delivery, the same day of my girlfriends birthday, and it was delivered 3 hours later and looked incredible. I'd highly recommend getting flowers from here because they did an incredible job.
Amazing staff. Knowledgeable staff. Huge selection. Custom orders. Reasonable pricing. Great place all around for your floral shopping experience. I would definately recommend this place to anyone looking for goods pricing and quality products. Thank you!
I recently went to Wascana Flower Shoppe with a friend looking to order a graduation corsage. The first woman we encountered was very friendly and as we were paying for our chosen orders, we both asked if we needed to keep our receipts in case of a mistake. She reassured us that there would be no mistake and that we could dispose of the receipts. These corsages were about $60.00.The day we were set to pickup our orders I went to the shop and immediately was met by a sales associate who was condescending and snarky. I gave her my information and after not being able to find my order, she asked for me receipt. I explained that I didnt have it and she proceeded to accuse me of making up my order and rolling her eyes. After nearly 10 minutes of waiting for her to look for my order, she finally realized there had been an error and they had forgotten to make it. She immediately became apologetic for her rude behaviour. My flower was late and after the mistake she became annoyed when I said I was unable to pick it up later in the day. I would never purchase from or reccomend to anyone due to the poor customer service and organization, combined with the extremely high prices. I would also suggest anyone thinking of ordering flowers to check somewhere else before making your decision.
I made the mistake of trying to go into the shop on a busy day to get information about a small order of flowers for my wedding. The girl who looked after me was very sweet but didn't have the information I needed and recommended coming back a different day. When I returned a couple weeks later on a slower day, the shop was still extremely busy because of multiple wedding orders approaching. After getting very little help from the other staff, the owner finally came over to give me a bit of information on booking an appointment consultation for my order. A week later, I decided to call to try to book an appointment for the following week, the woman on the other end was a bit awkward. I told her I was calling to book an appointment, she then asked if I was a registered bride, I didn't know what she meant by that, and I told her I was just told to call to make an appointment. When she finally looked through the book and gave me a free date and time then asked if I filled out the online form. I didn't know what that was because no one had told me about it the previous times I visited. She went on about how they do "600 weddings a year and they're the busiest shop in the city, etc." and I felt like that was her way of trying to excuse away the fact that I hadn't been given good customer service/information. She then confronted me and said "Are you sure you want to book this appointment, you sound hesitant?"I thought that to be slightly uncalled for but I kept the appointment. After going through their form which looked like it was catered to a larger scale wedding than mine, and felt like this was just too much work just to get information/make an order. I decided to call back to cancel as all I wanted was a very small, specific order. When I called back to cancel, someone new answered the phone, I let her know I wanted to cancel an appointment I just made. She put me on hold and someone quickly answered in a snapping tone saying "YUP WE'LL DO THAT", I asked if this was who I was speaking with earlier, and she said no it was the owner.I told her that I was cancelling because it just seems like she doesn't have time for a wedding as small as mine. And maybe if I'd had more of this information earlier, it wouldn't have been so difficult. She then said "We cater to wedding of all scales and sizes, your feedback is noted" and hung up.I understand that they are a very busy shop, but I feel like, as a first time customer, they were treating me like I should know how everything works, instead of listening to what I was trying to say and realising I needed guidance. I'm glad other people had great experiences there but mine left me feeling cheap and like I wanted to cry a little. All I wanted was help with a small order for my small wedding. I feel like their customer service is very hit and miss.
They were Wonderful!!!...Everything is gorgeous in the Shop, and most importantly, they create everything beautifully. They go beyond, with their service and quality. Very friendly...Truly the Best Flower Shop!! I will definitely be returning.
Wascana Flower Shoppe is a Canadian Florist based in Regina, Saskatchewan. Wascana Flower Shoppe is located at 333 Victoria Ave E, Regina, SK S4N 0N6, Canada.
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