It took approx 40 minutes for the tech to service my furnace but i was charged for 90 minutes because they "charge from the time the service tech leaves the shop to when they return"...I was also initially told a furnace service usually cost 99 plush 15 truck charge. Final invoice was significantly higher. Noted!
Based on reviews it is clear that many people have had a positive experience with Able. Unfortunately, I am not one of those people.I contacted Able in mid-February in an attempt to get a quote on an Air Conditioning install and received a reply from them in under an hour. I replied with a list of dates that worked for me and then didn't hear anything back. Sometimes emails get lost in the shuffle so I decided to contact them again a couple of weeks later. Once again I got a response fairly quickly and was able to arrange a date/time for them to provide me with a quote. Unfortunately, they failed to show up at the agreed upon time. Nobody from the company contacted me further to apologize for neglecting the appointment.Simply getting a quote should not be as difficult as Able made it out to be.
Able was very quick to get someone out to see my ac unit. The tech (Logan) that came out was very helpful and I appreciated the time he took to explain the options and give me his honest opinion on what would be the best steps to take. I was very impressed with the service we received from able!
These guys installed a toilet and flange in our new basement bathroom. The flange was installed incorrectly and the toilet bowel did not sit on the floor. It would wobble around and came unbolted. They came back and admitted it was done incorrectly. The guy replaced the flange and bolted the toilet back down. Still the toilet sits to high, wobbles and is now leaking. I wont be dealing with Able anymore.
My air conditioning broke down on one of the absolute hottest days we had last summer. A power outage that day may have contributed to the failure. Able Plumbing was the authorized dealer for my system, so I gave them a call (had never used them before). It was the weekend but they had a tech that was on call, get back to me asap. We discussed the a/c issue and extra charge for after hours service. The tech said he'd be by much sooner than I figured. He was right on time and had the problem diagnosed in a matter of minutes. He was very pleasant and informed me of the cost to repair it. There was other issues that needed attention, but he said they could wait until after the weekend, during normal business hours so I wouldn't have to pay the overtime rate for weekend service. He got the a/c working for the weekend and came back early next week to finish the rest of the non-critical work. Charges were extremely fair for labour and parts. Everything has worked perfect since then. I'd highly recommend this company, if you're wondering who to call for your furnace or air conditioning etc. The staff at the front desk are also wonderful to deal with.
Able Plumbing &Heating Ltd. is a Canadian Plumber based in Regina, Saskatchewan. Able Plumbing &Heating Ltd. is located at 215 Hodsman Rd, Regina, SK S4N 5W5, Canada.
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